FAQS

Frequently Asked Questions

Find answers to the most common questions about our products, shipping, and more.

How long does shipping take?

We typically ship within 2-3 business days. Delivery takes 5-7 business days depending on your location.

Do you ship internationally?

Currently, we ship across India. International shipping will be available soon.

How can I track my order?

Once your order is shipped, you'll receive a tracking link via email and SMS. You can also track it on our Track Order page.

Are your crystals natural and authentic?

Yes, every crystal at Trishona is carefully sourced and 100% natural. We ensure authenticity and quality in every piece.

How should I care for my crystal bracelet?

Avoid direct contact with water, perfumes, and chemicals. Cleanse your crystals regularly under moonlight or with sage smoke for the best experience.

What is your return policy?

We accept returns within 7 days of delivery if the product is unused and in its original packaging. Please contact us for return assistance.

How do I contact customer support?

You can reach us via email or WhatsApp. Visit our Contact Us page for all details.

Still have a question? We're happy to help.

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